FAQs

· What are Gifts of Light?

Gifts of Light are a selection of everyday items and meaningful experiences that we have put together based on feedback from front line staff and clinicians at CAMH, Canada’s leading hospital for mental health. When you purchase a Gift of Light, you help to restore dignity to the patients at CAMH, offer hope and promote healing for some of our community’s most vulnerable.

Also, they’re a great way to celebrate someone or an occasion with a unique and thoughtful gift. When you purchase a Gift of Light, you can honour someone special in your life as well.

· How does it work?

· Are Gifts of Light real?

Yes! Money raised from Gifts of Light goes towards providing tangible gifts and meaningful experiences for CAMH patients.

Since 2008 — thanks to our supporters — we have provided over 7,500 gift bags to patients at CAMH.

· What is a matched gift?

Your gift will go twice as far when you purchase any of the following:

How did you know?
This is thanks to an anonymous donor who will match, dollar for dollar, these purchases up to $50,000.

Financial Toolkit
Thanks to Crown Jewels, every Financial Toolkit purchased will be matched, dollar for dollar, up to $7,500.

Patient Scholarships
Thanks to the Michael Wilson Society, every Patient Scholarship purchased will be matched, dollar for dollar, up to $35,000.

· How do I let my intended recipient know that I’ve purchased a Gift of Light for him or her?

You have the option of sending your recipient one of the following:

1. A traditional printed card that features the gift you selected, with a brief explanation of your purchase. CAMH Foundation will send this to your recipient on your behalf.

2. A PDF that you can print off at home, customize, and deliver to your recipient. Note: the PDF is made available to you via a hyperlink on the confirmation page immediately after you make your online purchase. Please download the printable card from this page.

3. An e-card that will feature the gift you selected, and — if clicked on — will direct your recipient to the gift page on our website so that her or she can learn more about your purchase. CAMH Foundation will send this to your recipient on your behalf either immediately after you complete your transaction, or at a later date of your choice.

· Can I personalize Gifts of Light for my recipient?

You certainly can!

If you’ve opted to have CAMH Foundation send a printed card to your recipient on your behalf, you will be prompted to provide your recipient’s name, mailing address and a personal message. Also, the card that we’ll send will reflect the gift you’ve selected and include a brief description of your purchase and the Gifts of Light program.

If you’ve opted to download a printable card, you can print this off at home, and write in a personal message letting your recipient know if the item you’ve selected to purchase, and it’s significance. Note that the printable is made available to you via a hyperlink on the confirmation page immediately after making your online purchase.

· What do the e-cards look like?

You can choose from three e-card designs. Your options are:



The following message is included at the bottom of the card:

Gifts made to CAMH Foundation's Gifts of Light program go towards providing thoughtful gifts and meaningful experiences to CAMH patients. Through Gifts of Light you can honour someone special and help brighten the lives of patients at CAMH. When you give a Gifts of Light, you help restore dignity, offer hope and promote healing for some of our community's most vulnerable.

· What does the printed card look like? How long will it take the printed cards to reach me?

This what the front cover of the printed card looks like:



The inside of the card will feature the gift you selected, include a brief description of the item and explain its significance. The back of the card includes a description of the Gifts of Light program, and a brief explanation about CAMH.

You will be prompted to personalize your card and provide your recipient’s mailing information, after which it will be sent directly to your recipient. During non-peak times (February to September), it can take 7 to 10 business days for a card to reach your recipient. During peak times, it can take up to 14 business days. If you are concerned about your cards arriving in time to suit your needs, consider selecting a printable card that you can print off at home.

· What is a printable card?

Printable cards are designed to print out on one side of a standard 8.5” x11” piece of paper — you simply fold the sheet in half to create the card. Unlike the printed mailed cards, the printable card does not reflect the gift you purchase. This gives you the opportunity to personalize and customize the card to your liking. These cards are a great way of giving a last minute gift!

You will need a PDF reader, like Adobe, to print your cards. Download the program here if you need to.

· Where does my money go?

Gifts made to CAMH Foundation’s Gifts of Light program go towards providing thoughtful gifts and meaningful experiences to CAMH patients. The products, services, and programs described in our catalogue are representative of many of the initiatives that CAMH patients engage in and/or are provided and made possible by the Gifts of Light program.

· Will I receive a tax receipt?

When you select a Gifts of Light item, you are donating to CAMH Foundation, which makes your purchase eligible for a tax receipt.

If you have purchased your gifts online, your tax receipt will be emailed to you.

Alternately, if you made your purchase over the phone or mailed in a cheque, your tax receipt will be mailed to you.

· Why is providing my email mandatory?

We require your email address so that we can confirm your online transaction and email you your tax receipt.

· Can I purchase Gifts of Light by mail or phone? How?

To purchase Gifts of Light by phone, please call the Foundation at 416.979.6909 or 1.800.414.0471. Our office hours are Monday to Friday, 9 a.m to 5 p.m. To purchase Gifts of Light by mail, please send order information and payment to:

CAMH Foundation
100 Stokes Street, 5th Floor
Bell Gateway Building
Toronto, ON M6J 1H4

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