Faq

Most common questions

The Sunrise Challenge fundraiser invites Canadians to wake up with the sun for one week (May 31-June 6) while raising money to support the groundbreaking mental health research and suicide prevention initiatives happening at CAMH. By rising together and rallying our friends, family and co-workers behind the cause, we can change the way the world sees and treats mental illness.

Your Sunrise Moment can be whatever you want it to be! Wake up with the sun and do something good for your mental health and take a picture to share that moment.

We encourage you to join other participants in starting your day with the sun throughout the Sunrise Challenge. If this isn’t possible for you, consider another way you can challenge yourself by doing something positive for your mental health and sharing how you start your day for your own personal challenge.

If this challenge isn’t for you but you’d like to take part in a fundraiser for CAMH, you can learn about how to start your own Community Fundraiser for CAMH here.

Your Sunrise Moment can capture the beauty of the sunrise that day, but feel free to get creative! You can share anything that gives people a glimpse into your morning—a PJ selfie, cup of coffee, yoga mat, alarm clock—anything to show your followers you completed the challenge that morning by rising with the sun.

All registered participants of the Sunrise Challenge should be 18 years of age or older as of registration.

Share your daily Sunrise Moments on Instagram, Twitter or Facebook using the hashtag #CAMHSunriseChallenge

All the information you'll need can be found on our website and you can share your daily Sunrise Moments with your friends and family via email if you prefer.

You don’t have to be a great photographer to participate! Sharing your own Sunrise Moment point-of-view is sure to inspire your network while raising money for the ground-breaking work taking place at CAMH.

To register, please visit www.sunrisechallenge.ca and look for the purple “register” button. Please note that all participants will need a valid email address.

All participants that register before March 31, 2021 will be entered into a draw to win a $1,000 Costco Gift Card!

Individuals will set a fundraising goal and participate in the challenge independently. Teams work together towards a collective fundraising goal. Participating as a team is a great way to build community while working together!

There is no registration fee required to participate in the Sunrise Challenge.

Once you register you’ll be able to find a collection of email templates and social media posts to invite friends and family members to join you. You can upload your contacts directly into your Participant Centre, which allows you to quickly and easily invite your contacts to join you in the Sunrise Challenge.

All participants will need to have their own registration. It is possible to complete the registration process for anyone you are participating with. Please note that you may not use the same email address on the subsequent registrations.

It’s easy! You will just need to follow the steps below

  • Step 1: Go to Register
  • Step 2: Choose Join a Team
  • Step 3: Search for your Team’s name
  • Step 4: Click on the “Join Team” button
Once you do that, you’ll be taken through a few short steps:

  • Step 1: Select the correct participant type to join a Team
  • Step 2: Provide your family member’s/friend’s details
  • Step 3: Tick the box on the waiver*
  • Step 4: Complete the registration
You’ll go through the same registration process for each team member as you did for yourself.

There is no limit to the number of individuals you can have on your team.

Follow the steps below to add team members to your team after you’ve registered.

  • Step 1: Go to Register
  • Step 2: Choose Join a Team
  • Step 3: Search for your Team’s name
  • Step 4: Click on the “Join Team” button
Once you do that, you’ll be taken through a few short steps:

  • Step 1: Select the correct participant type to join a Team
  • Step 2: Provide your family member’s/friend’s details
  • Step 3: Tick the box on the waiver*
  • Step 4: Complete the registration
You’ll go through the same registration process for each family member as you did for yourself.

If participants have not yet registered for the Sunrise Challenge, they can select ‘Join a Team’ when they begin registration and search for your team name.

If a participant has registered as an individual and wishes to join your team, they can head to “profile”, then click “event options”. Participants can search for the team they want to join from there. Once found, simply click the “join team” button and the participant will be added to the team.

You can import contacts to your participant centre, which allows you to efficiently send emails to ask your family, friends and colleagues to support you.

  • Login to your Participant Centre from sunrisechallenge.ca
  • Click on “Compose Email” in the top menu bar
  • Click on “Unthanked Donors” in the menu bar on the right hand side of the screen
  • Select each donor you’d like to thank to draft your thank you email

You can send emails to thank your donors through your participant centre by doing the following:

  • Login to your Participant Centre from sunrisechallenge.ca
  • Click on “Compose Email” in the top menu bar
  • Click on “Unthanked Donors” in the menu bar on the right hand side of the screen
  • Select each donor you’d like to thank to draft your thank you email

To manage your team page, log-in to your participant centre. If you are on a team, a tab appears on your PC homepage next to the tab for “Me” called “My Team” that shows your team’s info. For team captains (ie. those who start a team) the tab appears for “My Team”. Team page copy and images can be edited by the team captain.

Your personal page contains a line below the donate button with your team name, if you are part of a team.

Yes! Select ‘I am joining a team’ when you begin registration and you will be prompted to search for the team you’d like to join.

You can see your group members by doing the following:

  • Login to your Participant Centre from sunrisechallenge.ca
  • Click on “View Team Roster” in the menu bar on the right hand side of the screen
  • Here you will have the option to view and download your Team Roster as well as view and download a list of team donations.

To have your username or password resent to you, please visit the homepage of the event website and click on “Forgot password?” within the “Login” link at the top right of the homepage. You will then be able to request a reset link. You should receive the link within 24 hours.

To log in to your participant centre, just follow the steps below:

  • Visit sunrisechallenge.ca
  • Enter your username and password in the top banner of the website and click on “Login”
  • Click on “My Participant Centre” in the top right of the screen
  • On the next page you will see your event appear as a link, click this and your participant centre will load.

The following information can be viewed and updated in your participant centre:

  • Username and password
  • First Name, Last name
  • Email
  • Online gift notifications
  • Personal fundraising goal
  • Your personal fundraising page
  • Your team fundraising page (if you are a team captain/co-captain)
  • Fundraising emails (you can view templates, edit them and send emails from your participant centre)
  • Fundraising progress including personal donation list

You can see the emails that you have sent from your participant centre by doing the following:

  • Login to your Participant Centre from sunrisechallenge.ca
  • Click on “Email” in the top menu bar
  • Click on “Sent” in the menu bar on the right hand side of the screen

You can see who has donated to your fundraising efforts and what their donation amount is from your participant centre by doing the following:

  • Login to your Participant Centre from sunrisechallenge.ca
  • Click on “Progress” in the top menu bar

Yes, you can add either a photo OR a video to your fundraising page. You can do this by logging into your participant centre and editing your personal page. Just click on the Photo/Video button in menu on the right side of the screen.

$100 is a great place to start, but we encourage you to reach beyond that!

Once you are logged in to your Participatn Centre, you’ll see the option ‘Add Contacts to Your Address Book’ under the ‘What to do next?’ section.

Any donors that are contributing $1,000 or above are Sunrise Challenge Event Patrons. Your name will be featured on our website under the Event Patron section.

Yes, donors will have the option to donate to your team or to individuals on your team when they visit the donate page.

All funds raised by June 7 will be eligible for incentive prizes.

Online fundraising will be open until August 1st, 2021.

You can enter offline donations through your Participant Centre. These will display on your fundraising page thermometer. You can then mail your completed fundraising forms with corresponding cheques to CAMH Foundation. Please ensure the memo line on the cheque says Sunrise Challenge and your full name.

There are two ways to do this:

1. Email your fundraising link to your friends, family and colleagues

  • To do this, login to your participant centre from sunrisechallenge.ca
  • Click on “Email” along the top menu bar
  • Email your sponsors your fundraising link using the “Solicitation” email template

2. Direct your sponsors to sunrisechallenge.ca

  • Click on “Donate” from the home page
  • They will be brought to a search page and have them enter your name in the corresponding field
  • Your name will appear in the list below highlighted in red
  • Have your donor click on your name
  • They will be brought to your personal donation page where they can made a donation as well as see your progress

You can be a successful fundraiser during COVID-19. It’s important to be sensitive to individual’s circumstances during this unprecedented time, however many people are still willing and able to support causes that are important to them. Share why you are fundraising for CAMH and your personal connection to the cause. You can also use the email templates found in your Participant Centre to help frame the importance of funding the groundbreaking mental health research taking place at CAMH.

You can continue to harness the momentum of your Sunrise Challenge! Fundraising will stay open until at least Aug 1.

Log-in to your Participant Centre from the homepage of sunrisechallenge.ca, then scroll down to the section titled ‘Personal Page’. Your personal page URL is the first item in this section.

To make a personal donation, particpants can follow the prompts during the registration process and select the personal gift option. Otherwise, participants can click on their personal page and donate button there at any time and make a donation.

Customizing the Web address for your personal page can make it easier for family and friends to find you. To do this, log-in to your Participant Centre from the homepage of sunrisechallenge.ca, then scroll down to the section titled ‘Personal Page’. Your personal page URL is the first item in this section. Click the blue ‘URL Settings’ button to customize your fundraising page URL.

You can send emails to thank your donors through your participant centre by doing the following:

  • Log-in to your Participant Centre from sunrisechallenge.ca
  • Click on “Compose Email” in the top menu bar
  • Click on “Unthanked Donors” in the menu bar on the right hand side of the screen
  • Select each donor you’d like to thank to draft your thank you email

Some companies provide corporate matching gift programs, where the company will financially match donations that their employees make to charitable organizations. When an employee makes a donation, they'll request the matching gift from their employer, who then makes their own donation. Sometimes, companies will even match what an employee raises. Each company will have their own matching gift guidelines, so be sure to ask your HR department if your company offers this program and what it involves.

All fundraising that will be counted towards incentive prizes must be complete by June 7 to be eligible. Fundraising prizes will be distributed 6-8 weeks following this date.

Fundraising rewards are awarded based on individual fundraising only. For example, if a participant raises $500 and they are part of a team that raises an additional $250 in team fundraising activities such as bake sales, dress down days, etc., the participant is only entitled to receive fundraising rewards for the $500 raised as an individual.

No, if you raise between $500 and $999 before June 7th, you will receive a $50 e-gift card and if you raise $1000 or more before June 7th, you will receive a $100 e-gift card.

Yes! If you donate online, your tax receipt is automatically emailed to the email address you provide at the time of donation. If you make a donation of $10 or more offline (cash or cheque), we will send your tax receipt through the mail. We are unable to issue tax receipts for donations less than $10.

If you donate online, your tax receipt will be automatically emailed to you within 24 hours of making your donation.

If you donate offline via cheque either dropped off at the CAMH Foundation offices directly or through the mail, tax receipts will be issued approximately 5-7 business days after receipt of the funds.

Please contact foundation@camh.ca if you require a duplicate of your tax receipt.

Sunday June 6th, 9:00am EDT

We'll be sharing more information with you about the Closing Ceremonies via emails leading up to the Sunrise Challenge!

Contact us

We’re here to help. Please reach out to us if you have any questions or comments.